Privacy policy

We, TAP It Holdings Ltd. explain in this Privacy Statement what information we receive and collect from and about you, a user of our TAP device or other device ("Device"), TAP mobile or web application (“TAP”), our mobile sites and websites that you can access with a Device and TAP (“TAP”), and/or updates to any of the foregoing (collectively “TAP”). This Statement does not cover any other information that we collect, including, without limitation, data that we collect offline or via our corporate website.

Information We Collect. Information you actively provide: When you download TAP, register for an account, connect your Device to your account, use the TAP Service or send us requests, we may ask you to provide your first and last name, email address, postal addresses, account name, password, photo, gender, height, weight, and date of birth. You can also choose to upload your address book and Facebook contacts to our servers, or through email address lookup, so we can help you find friends using TAP. Other information you may choose to input includes what you eat and drink, your mood, and other engagement activities. We use information on what you eat and drink and engage with to provide you with useful information.

Information you provide: When you use the TAP Service or synch your Device, it automatically transmits activity and physical information to us including, but not limited to, detailed physical information based on monitoring your micro movements, including activity intensity and duration. Some devices also other biometric data. This data is translated into information such as your activities undertaken and your trends and progress. Your Device may store up to twelve months of data at a time. Your Device and TAP may also transmit precise location data. When you use other TAP apps you connect with and upload to our servers the address book and calendar on your device. When you use our apps you transfer information about your device, including your device type, manufacturer, model, and operating system; your device ID; and the version of your app. You also transmit information about how you use the app and interact with the pages and features, and a time-stamped log of data exchanges.

Combinations. We may combine information we receive through the TAP Service with information we receive about you from other sources, for example, via our websites, requests you may send us, or promotional campaigns.

Use of Information. TAP uses your information to provide and improve our mobile sites, information, products and services; create statistics to promote our services and products; personalise your experience and customise content, marketing, and recommendations; respond to requests that you make, provide you with customer service, general informative announcements, and to send you promotional information about us or our products, or to aid us in serving you better; and protect, investigate, and deter against fraudulent, unauthorised, or illegal activity.

Sharing of Information. We do not rent, sell or otherwise share your individual personal information with third parties, except as follows: With your consent, for example to connect with a third party app or service. We use affiliated and unaffiliated service providers all over the world that help us deliver our service and run our business subject to confidentiality agreements. For example, we use third party data analytics platforms to help us understand, among other things, server load and app behavior. We share aggregated usage statistics that cannot be used to identify you individually, for example through data stories on our website ( or through the media. We may share your personal information for the purposes of a business deal (or negotiation of a business deal) involving sale or transfer of all or a part of our business or assets. These deals can include a merger, financing, acquisition, or bankruptcy transaction or proceeding. We may disclose your personal information to (a) comply with relevant laws, regulatory requirements and to respond to lawful requests, court orders, and legal process; (b) to protect and defend the rights or property of us or third parties, including enforcing agreements, policies, and terms of use; (c) in an emergency, including to protect the safety of our employees or any person, or (d) in connection with investigating and preventing fraud. Many Device users want to connect with friends and colleagues. When you use your Device, the name you supply and profile image is publicly searchable in the TAP directory. We use the email address you register with the TAP Service and match it with information other people upload from their address books, Facebook contacts or through email address lookup. If there is a match, we share with that person that you are a Device user and allow them to invite you to connect to be part of their TAP network. If you choose to be part of a TAP network or add people to your TAP network, you choose the TAP information you wish to share with your network. Be thoughtful of your own privacy needs as you choose what you share and with whom.

Choices about Your Information. You can opt-out of promotional emails from us by following the unsubscribe instructions provided in the e-mail you receive, or by contacting us directly (please see contact information below). If you opt-out, we may still send you non-marketing e-mails including e-mails about your accounts and our business dealings with you. You can choose general types of information you share with friends you add to your TAP network by updating your Settings. Any of your data that has been aggregated into anonymised system usage statistics will remain on our system. It is not possible to extract any individually identifiable information from this data.

Security of Your Information. We apply organisational and technical measures to ensure access to your information is limited to persons with a need to know. Even though we have taken steps to protect your personal information, you should know that neither we -- nor any company -- can fully eliminate security risks.

Contact Us. Should you have any questions or concerns regarding this privacy policy, please contact us. We may update this statement from time to time. When we do, we will change the last Effective as of date below to let you know we made a change.

Effective as of: 16 December 2016